Dear Customer,
Dear Customer, Thank you for giving us the opportunity to serve you. Please help us by taking a few minutes to tell us about the service we offer you. The survey should take about five to ten minutes to complete. We appreciate your business and want to make sure we meet your expectations.

We would appreciate receiving your feedback within the next few days, Please be assured that your responses will be CONFIDENTIAL.

Customer Improvements Survey

Kindly complete the following questions:
Thinking about ECPL’s handling of issues, how strongly do you agree or disagree with the following
Overall, on the basis of your experiences with us as a Customer, how likely would you recommend ECPL to a friend or colleague? Please indicate how likely you are, using a scale of 0-10 where 0 is not likely at all and 10 is extremely likely.